Edware McCormick resume

Edward McCormick

3802 Hodes Ave Collegeville, PA 19426 Home: 610-489-7182 Cell: 509-540-0940 emccormick0201@msn.com

IT Manager Program / Project / Systems Manager Team Lead

  • Specializing in IT Solutions for the Retail Industry —

  • Results-proven and Fortune 500-experienced technologist with more than 18 years of success as a project manager, program manager, and systems/team manager overseeing major IT initiatives for retail industry leaders across diverse verticals (e.g., Wal-Mart, Kmart, T-Mobile, CVS, Hollywood Video, Red Robin, Signstorey).

  • Outstanding record of managing multiple enterprise-wide projects simultaneously to achieve on- or under-budget and on- or ahead-of-schedule completion without compromising the quality, functionality, or scalability of deliverables.

  • Effective communicator with various business and customer stakeholders to obtain requirements and provide updates and deliverables.

  • Expert in POS systems software and hardware, Quality Assurance process and procedures, anti-shrink/inventory solutions, LAN/WAN/wireless/voice networks, and other technologies crucial to retail operations, with a strong background in leading implementations across multiple platforms.

  • Respected builder, mentor, and manager of project teams who provides resourceful leadership to enable rapid, effective reaction to changes in project scope and sound fiscal management of $150M per-annum budgets.

  • Distinguished career chronicled by exemplary-rated performance, promotional advancement, and a consistent history of exceeding client/employer expectations in aligning business goals with cutting-edge technology solutions.

Key Skills

  • IT & Network Infrastructure

  • Systems & Solutions Engineering

  • Large-Scale Project Management

  • Enterprise Deployments

  • System Migrations/Implementations

  • Quality Assurance

  • Project Budgeting/Costing

  • Teambuilding & Supervision

  • Complex Troubleshooting

Professional Experience

News america marketing – Wilton, CT

News America Marketing® is the nation’s leading single-source marketing services company.

Contractor – Sr. Business Systems Analyst, Projects, 2009 to 2009

Provide POS/Retailer experience in the research and development of electronic couponing.

Network Technology Solutions – Sicklerville, NJ

Provider of IT solutions: Data/Voice/Security systems and maintenance services.

Project Management Consultant, Projects, 2007 to 2009

Provide leadership to company’s Telecommunication/Security system projects. Created and maintained various technical documents supporting customer’s project needs.

CrossCom National, LLC — Deerfield, IL [crosscomnational.com]

Provider of IT solutions: installation, call center, and telecom maintenance services.

Project Executive, Projects, 2005 to 2007

Recruited to help lead company’s evolving Projects division, with charge to manage all technical logistics, solution development, and project teams involving large-scale implementations and multi-location installation customizations of technology systems, wireless network technologies, and assorted hardware across multiple platforms. Supervised project managers and coordinators in providing conception-to-launch direction, overseeing high-level requirements gathering and project costing/budgeting, design, milestones, workflows, scheduling, resource allocation, and deliverables. Key Results:

  • Excelled in managing multiple projects simultaneously, leading enterprise-wide initiatives for Fortune 500 clients ranging from $250K to in excess of $2M.

  • Assembled, mentored and provided leadership to remote call center resources (project coordinators) for the purpose of executing processes and procedures of all assigned projects.

  • Consistently commended by clients and employer alike for ability to marshal frequently limited resources, overcome challenging cross-country logistics, and meet expedited timeframes to deliver projects on or ahead of schedule, on or below budget, and to across-the-board accolades.

  • Overcame obstacles caused by frequent client changes to scope of work requiring process/procedural redesign without extending project timelines. Prevented profit erosion while meeting client requirements and deadlines.

  • Completed projects on or above expected margins by as much as six points by leveraging strengths in proactive planning, rapid troubleshooting, and adept negotiations securing deep discounts with various contractors/project partners.

Edward McCormick

Cell: 509-540-0940 Page Two

Professional Experience (continued)

American Systems Corporation — Chantilly, VA [americansystems.com]

IT systems installation and support services provider for commercial as well as government and military agencies.

Program Manager, Projects/Sales, 2002 to 2005

Brought on board to expand market penetration by leading business development and project management of nationwide installations/customizations for this segment. Key Results:

  • Rapidly closed first-time wins nationwide clients totaling $1M+ and subsequently led all phases of technology implementations on an enterprise scale (up to 1,500 locations per client).

  • Completed all projects on time, on budget, and with zero interrupts to business flows. Installed, tested, and custom-configured various systems, including information/data/voice networks and security systems and hardware.

Kmart Corporation — Troy, MI [kmart.com]

Major discount retailer.

Systems/Team Manager, Store Systems, 1998 to 2001 Technical Specialist, Store Systems, 1998 to 2001

Quickly promoted to lead the startup of Kmart’s new hardware and software deployment center and managed daily operations, projects, budgets, and personnel. Interfaced with various department leaders to evaluate and align new technology with strategic business objectives/initiatives. Supervised ten-member, in-house team of project managers and network technology specialists and 150 implementation specialist contractors. In charge of creating, documenting, and reviewing responses to RFPs and RFIs sent to service providers and evaluated, selected, managed relationships with, and oversaw all deliverables provided by these partners. Key Results:

  • Managed major initiatives for upgrading POS systems in all of Kmart’s 2200 locations.

  • Managed installation services and procurement of systems hardware, guiding internal/external teams and all project phases of enterprise-wide installations across the entire Kmart chain (2,200 stores at peak).

  • Responsible for assembling and leading on-site call center resources (conversion control center coordinators) for the purpose of executing processes and procedures of all assigned projects. These coordinators made and received calls from our technical field staff.

  • Earned outstanding ratings on performance reviews throughout tenure for leading seamless implementations, server installations/replacements/build-outs, hardware/software rollouts/upgrades, and system migrations – all accomplished within budget and without any negative impacts to retail store operations.


Software/Hardware, Research/Design and Implementation.

System and Application Developer, 1983 to 1990 Manager of Projects, 1990 to 1998

Developed System Applications and POS Applications for the retail industry. Responsible for managing Project Managers, Account Managers and Application Developers. Key results:

  • Developed, tested and implemented a file handling system using Assembler language programming. Developed, tested and implemented various POS applications for four industry leading retailers.

  • Directed application developers responsible for major implementation and integration on IBM, NCR and Fujitcu POS platforms. Charged with managing customers expectations through the development cycle..

  • Created and managed an Account Management Team responsible for gathering and documenting customer’s software modification requirements. The Account Manager had responsibilities of understanding the customer’s requirements and providing the development team with detailed documentation and timelines.

  • Created and managed a Software Development Team responsible for the detail design, development and quality testing of POS Software.

Education & Technology

Professional Development: Completed three PMP preparation courses with Villanova University: Project Management for IS/IT Professionals; Mastering Project Management; Project Management Professional (PMP) Prep Certificate Course. Completed intensive project management training while employed at Kmart, and remain current on emerging technologies and the latest IT advancements for retail application through extensive self-study.

Technology Summary: Advanced command of MS Office Suite (Word, Excel, Project, PowerPoint, Outlook, Access); Visio; IBM POS systems; Lotus Notes; Windows 2000/XP, NT, AS400; Cisco networking technologies (e.g., routers, switches); TCP/IP; and various backup/security solutions (e.g., Symantec).